When posting a payment, which item should be included?

• A. Patient's responsibility
• B. Insurance policy number
• C. Provider's license
• D. Date of birth

Answer: (A)

The important point is that payment posting should capture the amount the patient is responsible for after any insurer payment. This portion updates the patient’s balance and reflects what remains for the patient to pay, such as copays, coinsurance, and deductibles. The insurance policy number, provider’s license, and date of birth serve for verification or identification, but they aren’t used to record payments. Including the patient’s responsibility keeps the account accurate and supports proper cash flow.