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Multiple Choice

Which of the following is not typically a function of revenue cycle management?

Revenue cycle management centers on the financial flow of care—from patient access through coding, claims submission, and ultimately collecting payment. Each step supports proper reimbursement: patient access handles scheduling and verifying eligibility so visits are billable; coding converts clinical documentation into standardized codes used for billing; claims submission sends those codes to payers and tracks denials to ensure payment is received. Marketing and business development, while important for growth and patient volume, sits outside this billing and reimbursement workflow. They don’t directly influence the processing of claims or cash collection, so they’re not typically considered part of revenue cycle management.

Revenue cycle management centers on the financial flow of care—from patient access through coding, claims submission, and ultimately collecting payment. Each step supports proper reimbursement: patient access handles scheduling and verifying eligibility so visits are billable; coding converts clinical documentation into standardized codes used for billing; claims submission sends those codes to payers and tracks denials to ensure payment is received. Marketing and business development, while important for growth and patient volume, sits outside this billing and reimbursement workflow. They don’t directly influence the processing of claims or cash collection, so they’re not typically considered part of revenue cycle management.